General Policies

AAA discount: A-1 Limousine does offer an AAA discount of 10% off one round trip yearly.

Adverse weather or road conditions may be subject to additional charges.

Applicable Fees and Taxes: are additional charges that apply to a reservation such as: tolls, parking, fuel surcharge, sales tax, green fees, STF, etc.

CANCELLATIONS GUIDELINES: Call NATIONWIDE 1-800-367-0070
Full fare rates plus gratuity and all applicable fees and taxes will be charged unless vehicle is cancelled within the guidelines listed below. ALL cancellations are issued a cancellation number as proof of cancellation. Even if a cancellation number is issued charges may still apply, the number is just proof that the cancellation was accepted. This policy applies to ALL reservation entry systems, including but not limited to customer service agent, web interface, GDS system, travel agencies, email and in person.

Wedding and Prom Vehicles:
Event date and time is the estimated time to leave our office. If event transportation is cancelled more than 2 weeks in advance a full refund will be issued. If event transportation is cancelled between one and two weeks from the event a 25% cancelation fee will apply. If event transportation is cancelled between 2 days and 7 days from the event a 50% cancelation fee will apply. If event transportation is cancelled between 24 and 48 hours from the event a 75% cancelation fee will apply. If event transportation is cancelled with less than 24 hours notice from the event a 100% cancelation fee will apply.

Vehicle Types:
SEDAN = Cancellations are not charged if notification is made in excess of 130 minutes before the pickup. On trips where the pickup is more than one and a half hours from the service office, the cancelation must be made 30 minutes before required dispatch time. Not giving required notice may result in cancellation charges up to the full rate for the trip.
LIMOUSINE = 48 hours prior to the scheduled pick up time
VAN = 48 hours prior to the scheduled pick up time
LIMOVAN = 72 hours prior to the scheduled pick up time
BUS = 14 days prior to pick up date and time, plus any prepaid permits or entrance fees

Affiliate Jobs:
For jobs booked through FPGP (For People Going Places) our affiliate network, cancellation policies differ by vendor and/or location. All fees incurred are the responsibility of the booker and/or passenger for each reservation.

International Reservations:
International reservations for ALL vehicle type require 72 hours prior to scheduled pick up time.

Credit Card Charge Back Fees: will be assessed an administration fee of $5.00 or 5% whichever is greater per transaction.
Changes in Credit Card Billing: 25 or more days past trip date will be assessed an administration fee of $5.00 or 5% whichever is greater per transaction plus any charges assessed from the bank .

Child/Baby Seat/Booster Seat(s): Available upon request

Damages to Vehicles/Cleaning Fee: incurred by the Renter and/or party of the Renter – including but not limited to Alcohol spillage/food /trash ($200.00) broken glasses and/or replacement ($50.00) upholstery rips or replacement ($550.00-$2000.00) Vomit ($200.00 fee) or any interior or exterior damage caused by the Renter or party of the Renter.

Debit Visa/MasterCard Bank Cards (Pre-Authorization): A-1 Limousine does Pre-Authorize all Credit/Debit card for 125% of the estimated charges. If you do not wish to use your Debit Card as final payment, it is strongly advised not to use a Debit Card when reserving your ground transportation arrangements. Please refer to Credit Card Charge Back Fees if your Debit Card has been charged and you want to use another payment type.
Pre-Authorizations hold funds and are in effect for approximately 72 hours (3 business days) depending on your individual bank.

Discounts/Adjustments: A customer is able to receive ONE Discount/Adjustment per trip. The use of multiple Discount/Adjustments is prohibited.

Early Morning Fee: A-1 Limousine does not charge an Early Morning Fee.

Extra Stop Charges: vary on location and deviation from most efficient route from Pick-Up to Drop-Off location.

Fuel Surcharge Rate: fuel surcharge will be based upon the per gallon gasoline price published by the department of energy U.S. midgrade reformulated retail gasoline (www.eiadoe.gov) for the central Atlantic region utilizing

Fuel Surcharge Percentage: will be updated on the 1st of every month and be calculated on the base fare plus any additional stops.

Gift Cards: are available in any denomination, customization is available.

Gratuity: will be calculated on the base fare, extra stop(s) and wait time at a rate of 18% unless otherwise specified.

Green Fee/Carbon Offset: fees are calculated by per mile, per vehicle. For more info please contact info@a1limo.com

Holiday rates will be assessed on the following days:

  • New Years Day
  • Presidents Day
  • Easter Day
  • Memorial Day
  • July 4th
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving Day
  • Christmas Eve Day
  • Christmas Day
  • December 31 – (New Years Eve)

Lost or Damaged Items: A-1 Limousine and its Affiliates For People Going Places Network are not responsible for items that are left in the vehicle, lost or damaged. A-1 Limousine and For People Going Places Network reserves the right to charge a delivery/ shipping and handling fee for returning lost items if found.

Late Night Fee: A-1 Limousine does not charge a Late Night Fee.

Luggage Cart: Any luggage cart fee incurred will be passed thru to the billable parties and added to a customers invoice.

New Jersey State Sales Tax: This tax is assessed by the State of New Jersey and is calculated on all charges except gratuity.

No Show Charges/Cancel on Arrivals:
Failure to cancel a trip in accordance with the Cancellations Guidelines will be subject to a full fare charge, wait time, gratuity plus all Applicable Fees and Taxes.

Proms/School Dances: are booked with predetermined guidelines and are priced on a Princeton, NJ garage to garage basis, additional time is billed in 30 minute increments plus all Applicable Fees and Taxes.

Parking: Any parking fee incurred will be passed thru to the billable parties and added to a customers invoice.

Payment Types: A-1 Limousine accepts Visa, MasterCard, American Express and Discover Credit Cards. We will accept Personal checks with matching identification and a Credit Card guarantee.

Rates: Rates are subject to change without notice.

Red Carpet: is available upon request.

STF – Standard Transportation Fee:

Travel time to Airports: A1 Limousine and its For People Going Places Affiliate Network will suggest an approiate pick up time for the departure flight listed, if a passenger/booker requests their own pick up time, A-1 Limousine and its For People Going Places Affiliate Network can not be held responsible if the passenger misses their flight due to traffic delays, additional stops or wait time at the customer’s request.

Disclaimer: A-1 Limousine and For People Going Places Network and can not be held responsible for any delays as a result of traffic, emergency road closure’s, adverse weather conditions that are beyond our control.

Tolls: Any tolls incurred by A-1 Limousine or its For People Going Places Affiliate Network in order to complete a garage to garage round trip via the most efficient route will be passed thru to the billable parties and added to a customers invoice.

Wait and Return’s: are booked with predetermined minimum hours and are priced on a Princeton, NJ garage to garage basis, additional time is billed in 30 minute increments plus Gratuity, Applicable Fees and Taxes.

Wait time:

Airport: After 45 minute courtesy grace period from the last updated flight arrival time, wait time will be billed in 30 minute increments and thereafter.

Cruise Ships: After a 45 minutes grace period, wait time will be billed in 15 minute increments.
***if your trip is 5 days or more please allow 2 – 2 ½ hours after the ship has docked for your Pick-Up Time.
***if your trip was less then 5 days please allow 1 –1 ½ hours after the ship has docked for your Pick-Up Time off.
Home, Office, Restaurant, Venue, Casino, etc: After a 20 minute grace period wait time will be billed in 30 minutes increments.
Train Station: After 45 minute courtesy grace period from the last updated arrival time, wait time will be billed in 30 minute increments and thereafter.

© 2017 A-1 Limousine Inc. NJ. ALL RIGHTS RESERVED   |  Privacy Policy   |  Terms and Conditions   |  General Policies